Our inventory is filled with some of the sweetest rides you’ve ever seen! The Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Genesis, GMC, Hyundai, Jeep, Kia, LINCOLN, Mazda, Nissan, RAM, Volkswagen Dealer You Can Count On At Boucher Auto Group we pride ourselves on being the most reliable and trustworthy Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Hyundai, Jeep, Kia, LINCOLN, Mazda, Nissan, RAM, Volkswagen dealer around. If you’re looking to purchase your new dream car, you’ve come to the right place. Conveniently located in Milwaukee, WI we also serve Madison, WI and Waukesha, WI. Boucher Auto Group’s virtual dealership offers a wide variety of new and used cars, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Hyundai, Jeep, Kia, LINCOLN, Mazda, Nissan, RAM, Volkswagen incentives, service specials, and Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Hyundai, Jeep, Kia, LINCOLN, Mazda, Nissan, RAM, Volkswagen parts savings. Our goal is to make your car buying experience the best possible. Boucher Auto Group is a Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Genesis, GMC, Hyundai, Jeep, Kia, LINCOLN, Mazda, Nissan, RAM, Volkswagen Auto Dealer Welcome to Boucher Auto Group serving the greater Milwaukee, WI area. The situation that immediately followed my driving my vehicle off of the dealership lot was unfortunate but the manner in which it was addressed is commendable and consistent with any customer's expectation. I do not know for how long I will have the vehicle I purchased but I can say that without a doubt, if I find myself in the car market in the future and any of the Boucher dealerships has a new or used vehicle of which I have interest, I absolutely, and without hesitation, would give my business to them. Evans was willing to work so quickly to correct a problem I encountered almost immediately following the purchase of my vehicle, he and his staff will diligently work to ensure all customers will receive the highest levels of exceptional treatment while purchasing a vehicle from this dealership. Evans's actions clearly demonstrate a high level of dedication, professionalism, and commitment to customer satisfaction that should be extended to all customers regardless if they are purchasing a new or used vehicle. Evans offered his sincere apologies for the inconvenience caused by my having to have my just acquired vehicle immediately repaired. Evans quickly offered to rectify the situation. Evans, I received a the reimbursement.Īlthough I was not happy with the fact that my first destination with my just purchased vehicle was to a repair shop, I am completely satisfied with the manner in which Mr. Approximately a week after I submitted my receipt to Mr. Evans contacted me via telephone and we quickly agreed that once the repairs were completed and I received a receipt for them, the dealership would reimburse me for my out-of-pocket expenses. Within just a few minutes of receiving my email, Mr. Given this, I fully expected that I was going to be responsible for the aforementioned repairs. I also explained that I did not return it to dealership as, while completing the purchase paperwork, it was clearly explained and I acknowledged that I was purchasing the vehicle "as is," and all future repairs were my responsibility. I subsequently took the opportunity to explain that as I was returning to my residence, it developed a problem and was at an automotive repair shop awaiting to be fixed. The following day, Clayton Evans, the sales manager, contacted me, via email, to ensure that I was happy with my vehicle. In all, the needed r epairs were minor but I was not happy of having to take a just purchased vehicle immediately to a repair shop upon taking possession of it. I subsequently drove the vehicle to a nearby repair shop and learned that it needed a new thermostat and housing, and new fluid. Not more than 10 miles from the dealership and on the expressway, the vehicle developed a problem with the cooling system but I was able to return to my residence even though the check engine light was still illuminated. I purchased a used vehicle from this dealership and as I paid cash for it, I was able to take possession of it the following day.
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